This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
- Teacher: Md Abul AZAD
- Teacher: Monjur Hossain
- Teacher: Tingting Liang
- Teacher: Sam Ramtohul
- Teacher: zakia rashid
- Teacher: nahid taskin
- Teacher: Steven Xiao