BSBTEC401 - Design and produce complex text documents

Unit Of competency

Modification History

Release	Comments
Release 1	This version first released with BSB Business Services Training Package Version 7.0.

Application

This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.

The unit applies to those who work in a range of business environments and have skills which may be applied in the provision of administrative support within an enterprise, or by technical experts responsible for producing their own word- processed documents.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Digital Competence - Technology Use

Elements and Performance Criteria

ELEMENT	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Prepare to produce word processed documents	1.1 Identify ergonomics requirements and organise personal work environment 1.2 Use safe work practices to ensure ergonomic, energy and resource conservation requirements are met 1.3 Identify document purpose, audience and presentation requirements, and clarify with relevant stakeholders, where required 1.4 Identify organisational requirements for text-based business documents to ensure consistency of style and image 1.5 Evaluate complex technical functions of software for usefulness in fulfilling requirements of the task
2. Design complex documents	2.1 Design document structure and layout according to purpose, audience and information requirements of task 2.2 Design document to enhance readability and appearance, and to meet organisational and task requirements for style and layout 2.3 Use complex software functions to enable efficient manipulation of information and other material, and ensure consistency of design and layout 2.4 Use help function to overcome problems with document design and production
3. Add complex tables and other data	3.1 Insert a table into document, change cells according to information requirements 3.2 Format rows and columns, where required 3.3 Insert images and other data and format, where required
4. Produce documents	4.1 Develop documents, and achieve required results 4.2 Preview, adjust and publish documents according to organisational and task requirements 4.3 Name and store documents in accordance with organisational requirements and exit application 4.4 Prepare document according to organisational requirements, policies and procedures

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

SKILL	DESCRIPTION
Reading	Recognises and interprets textual information from a range of resources to determine and confirm requirements and to assist with document issues
Writing	Develops material using required format and incorporating technical functions to meet business needs
Self-management	Recognises and follows explicit and implicit protocols and meets expectations associated with own role
Teamwork	Collaborates with others to achieve joint outcomes
Planning and organising	Applies formal processes when planning complex tasks, producing plans with logically sequenced steps

Unit Mapping Information

Supersedes and is equivalent to BSBITU401 Design and develop complex text documents.

Supersedes but is not equivalent to BSBITU404 Produce complex desktop published documents.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=11ef6853-ceed-4ba7-9d87-4da407e23c10

Assessment requirements

Modification History

Release	Comments
Release 1	This version first released with BSB Business Services Training Package Version 7.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

prepare design and produce at least four complex text documents.

In the course of the above, the candidate must:

follow organisational and safe work practices
adhere to organisational requirements for:

producing documents within designated timelines
naming and storing documents

adhere to task requirements when producing complex documents including:

using appropriate styles and layout consistently throughout the document
using correct formatting and document structure

use the following features:

mail merge
document styles
references (footnotes/endnotes)
Table of Contents
paragraph
line spacing
section breaks
alternating headers
footers

resolve issues by referring to user documentation and online help
apply knowledge of complex operation and functions of industry software applications.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

formatting styles and their effect on formatting, readability and appearance of documents
organisational requirements for ergonomics, work periods and breaks, and conservation techniques
purpose and contents of an organisational style guide
key aspects of organisational policies and procedures.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:
organisational policies and procedures
workplace documentation and resources relevant to performance evidence
industry software packages and user instructions.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.