ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and interpret relevant industry information.

1.1. Identify sources of information on the structure, products and services of the events industry.

1.2. Access and interpret specific information of relevance to the events industry to assist operational duties.

1.3. Apply events industry information to enhance quality of work performance.

2. Source and use compliance information.

2.1. Obtain and interpret information on laws and regulations specifically relevant to events, and use to work compliantly.

2.2. Source and interpret information on industry quality assurance schemes and apply to benefit own organisation.

2.3. Conduct day-to-day event activities according to ethical industry practices.

3. Source and use information on events technology.

3.1. Source and interpret information on current and emerging technologies that impact on operational duties.

3.2. Use information on technology to suggest new and improved workplace practices.

3.3. Use current and emerging technology in day-to-day work activities.

4. Update personal and organisational knowledge of the events industry.

4.1. Identify and use opportunities to update knowledge of the events industry.

4.2. Monitor current issues and trends for the industry.

4.3. Share updated information with colleagues.

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

SKILLS 

DESCRIPTION 

Reading skills to:

• read the content of plain English information about laws and quality assurance processes
• research and sort events industry information relevant to own work.

Writing skills to:

• write and summarise notes, and record information in basic documents, information sheets and files.

Oral communication skills to:

• use open and closed questioning to interact effectively and obtain information from:

• experienced industry personnel
• colleagues
• external stakeholders
• suppliers
• industry bodies.

Learning skills to:

• continuously update, review and maintain own knowledge of the events industry.

Teamwork skills to:

• collaborate with colleagues and external stakeholders.

Self-management skills to:

• provide timely reports to meet event deadlines.

Technology skills to:

• use online information systems to search for information.